Hightail

Bay County, Florida. We serve 32401, 32405, 32444, 32407, and 32408, plus most of 32413 and 32404. Includes Panama City, PCB, Lynn Haven, Callaway, Parker, and more.

What ares do you serve?

Pricing depends on how many dogs you have and how often you want service. Plans start at $20/week for one dog or $45/month for monthly service. Most customers pay around…

How much does it cost?

Choose the schedule that fits your yard: twice per week, weekly, every other week, or monthly. Not sure what to pick? Send us a message and we’ll help you choose…

What service frequencies do you offer?

We can’t provide a specific arrival window. We schedule by service day and routes are optimized daily. You’ll get an on-the-way text before we arrive, usually about 60 minutes ahead…

What time will you be at my home?

No. You don’t need to be home for service. We just need access to your yard on scoop day. Make sure we can get through the gate (unlocked or with…

Do I have to be home when you clean?

Yes. Recurring service is billed on the 1st of each month before that month’s cleanups. Initial cleanups are charged after the cleanup is completed. Monthly pricing is averaged across the…

Do you bill monthly?

Typically, we bag everything and place it in your outdoor trash bin. If your bin isn’t out, we’ll double or triple bag it and leave it neatly next to your…

Do you take the waste away with you?

Payment runs through your Hightail customer portal. You can add your card, view receipts, and see scheduled visits in one place. Your card needs to be connected before we arrive…

How do I pay?

Update your payment method anytime in your customer portal. If you run into issues, send us a message and we can help get it updated so billing stays uninterrupted.

How do I update my card?

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