Yes, we bill monthly.
Recurring service is billed on the 1st of each month, before that month’s cleanups happen.
Initial cleanups are charged after the cleanup is completed.
Starting weekly service after an initial cleanup?
On your first visit, you’ll be charged for the initial cleanup plus the remaining weekly cleanups left in that month. Your next monthly charge will be on the 1st of the following month.
Example:
Let’s say your weekly plan is $100/month, and your initial cleanup is $100. Your first visit is 9/15, and your weekly day is Tuesday.
Charged on 9/15:
Initial cleanup: $100
Remaining September cleanups (9/22, 9/29): $50
Total: $150
Next monthly charges:
10/1: $100
11/1: $100
12/1: $100
Monthly pricing is based on a 52-week calendar, averaged out over 12 months. If a month has 5 weeks instead of 4, you won’t be charged extra for that additional visit. It’s already built into the monthly price.
If payment isn’t received before your first cleanup of the month, you’ll be taken off the schedule until payment goes through.
A quick heads up: When you first add a card in the portal, you may see a $1.50 test charge. It’s just a quick verification, and no money is actually taken.